Jess Carter (@jesscarter) · Noosletter

JC

Jess Carter

@jesscarter

Helping independent cafés turn first-time visitors into regulars.

United Kingdom
Joined August 2026
454 points

Emails Newsletters

The Café Growth Note · 7 Nov 2026Behind the scenes: my full audit notesThe notes I take on every café audit, exactly as I write them.
The Café Growth Insider · 5 Nov 2026The full Repeat Customer playbookEverything I know about turning first visits into regulars, in one place.

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The Café Growth InsiderJess Carter
The Coffee CounterMarcus Bell

The Café Growth Note · 4 Nov 2026

How one café turned first-timers into regulars

A small café, three changes and a lot more familiar faces.

The Café Growth Note · 1 Nov 2026Free template: the first-visit cardA printable card for every new face.

The Café Growth Note · 21 Oct 2026Why first-time customers don't come backThree warning signs, and a fix for each.

The Café Growth Note · 30 Sept 2026The 10-minute Repeat Customer ChecklistA free one-page checklist to spot where regulars slip away.

The Café Growth Note · 16 Sept 2026Three simple ways to get more customers coming backMost first-time visitors never come back. Here's how to change that.

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The Café Growth NoteJess Carter

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